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Frequently Asked Questions


Do have the new Multi-User tool in your account? We know you might have some questions like:


  • How do I add a user?
  • How do I remove a user?
  • Can I deactivate/reactivate a user?


Check out this great interactive FAQ to get the answers you are looking for in an FAQ or a video!


Don’t have Multi-User yet? Hang tight; it’s coming to all accounts over the next several weeks!


Hi I'm Hannah! I started at Constant Contact in April 2011 as a Customer Support Rep answering calls, chats and emails. I moved to the Social Media team full time in October 2012. I also work with the @ctcthelp twitter handle, follow me there!

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Please try hard to avoid characterizing your "features" as great, or wonderful, or whatever. We are able to make those decisions ourselves. We realize that you are paid to promote your company's products, even if it requires you to equivocate.