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Tomorrow morning (8/26) from 07:00 AM - 08:00 AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 07:00 AM and logging in after 08:00 AM ET. Thank you for your patience while we make these updates.

How to Edit Confirmation Messages


As part of your Event registration process there is an email confirmation message sent to each person who registers for your event. This is an important message for your registrants to receive. Although this message is designed to be plain text, you can add a limited amount of formatting if you would like.


Please note: This does require some knowledge of HTML.


To edit your confirmation message:

1. Open the dashboard to your Event

2. If you event is in:

                Draft = click “Registration” at the top of the page.

                Published= click “Edit Event” > Registration in the upper right corner of the page

3. Under “Edit Registration Notifications” click “Edit Messages”

4. Add HTML to the confirmation page or confirmation email fields

5. Click Finish when you are done


You can add link and HTML formatting but no script tags in these areas. If you use a link tag, it must contain the full URL including http or https.


At this time you can’t preview these messages but feel free to register yourself for the event to take a look at your edits.


Did you know you can also resend a confirmation message to a registrant who misplaced the original? ...


Hi I'm Hannah! I started at Constant Contact in April 2011 as a Customer Support Rep answering calls, chats and emails. I moved to the Social Media team full time in October 2012. I also work with the @ctcthelp twitter handle, follow me there!