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How to create a feedback or review email


Do you have a website, service or event that you would like to collect feedback on? We’ve got a Campaign for you!


Sending out a Feedback/Review email is a great way to hear directly from your customers. Find out what they liked, what they didn’t like, if they would come back or even if they would recommend your business!  There are four specific templates available for you but you are welcome to customize any template you would like!



To create Feedback/Review Email:

1. Login to Constant Contact

2. Click “Start”

3. Click “Create A Survey”

4. Click “Create” under Feedback/Reviews Email

5. Choose a Template


6. Customize with your information, images, etc

7. Link the Feedback button to your survey so your customers can leave feedback!


How do you use surveys with your business?




Hi I'm Hannah! I started at Constant Contact in April 2011 as a Customer Support Rep answering calls, chats and emails. I moved to the Social Media team full time in October 2012. I also work with the @ctcthelp twitter handle, follow me there!