Hello, my name is Samantha and I started working at Constant Contact in September of 2011 as a Customer Engagement Specialist assisting customers via phone, chat and email. I started on the Community and Social Media Support team in March of 2014. I am now an Administrator within the Community. Outside of work I am mostly spending time hanging out with my pets (1 dog and 2 cats), binge watching shows, or reading. I am always interested in learning more about our customers, how others use the Community and how we can help to make the Community better for our members.