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Inserting Anchor Links

Honored Contributor

UPDATE 3/13/17: Anchor links are available within our Second Generation Editor only. If you are using our new Third Generation Editor (3GE), this feature is not available. Based on the latest research, shorter, more targeted emails tend to do better than longer emails (think 20 lines of text and just a couple of images). We recommend using a teaser and linking off to your website/blog to increase clicks and traffic to your properties

 

So what is an Anchor link anyways? Anchor links are used to send you to another place of your email. The most common use of Anchor Links that I see are the “Back to Top” links. There are 2 main parts to creating an Anchor link, here they are:

Anchor1.png

  1. First you need to add in the Anchor. This is where you want your audience to go after they click on the link. For an example, let’s say we want to add a Back to Top link into an email. For this we want to add the Anchor to the top of the email or the first block in the email. When adding an Anchor you will need to name the anchor. For our example I would name it top. You will see an Anchor icon inserted into your email, to show you where the anchor is. This will not show when you send the email though, it is just visible to you when editing, so you know where the Anchors are.

  2. The second step is to create the link. For this you will want to type your text into the block. In our example we would go to the end of the campaign and type in Back to Top. Then you want to highlight that text and click Link in the Insert Menu. In the Insert Link window, under Type of link you want to click and choose Anchor. You will then see the text you have selected as the Text to display as link. The last step is to choose the anchor that you want linked. You will see the names of the Anchors in your email to choose from.

anchor2.png

 

Some other uses of Anchor Links are to create your own table of contents within your campaign, if the template you are using does not have one, to write a short teaser of an article and link to the rest at the end of the email, just like the newspaper’s ”continued on A7.”

 

How do you use Anchor Links?  Have any tips to share?  Feel free to post them below!

Samantha_O

Former Community Manager at Constant Contact.

8 Comments
Moderator

Hello @TraceyW92. I'm sorry for any inconvenience this causes you. As Hayley said, many email clients and also devices that are running iOS 8 or newer do not support anchor links which is why our third-generation editor does not have the ability to include them. I will track this feedback in your account and send it over to the appropriate team.

Senior Member

Basing a decision to remove this functionality because Eudora and Compuserve no longer support this lacks common sense. What are they primarily email clients that about 90% of the people use?

CTCT Employee

Hi @AccordanceB,


I apologize for any inconvenience this may cause you. There are a lot of email clients that no longer support anchor links. For example:

1) Outlook 2007 (MAC), 2010 (MAC) 2013, 2016, Office 365
2) Gmail
3) Yahoo
4) Verizon

For more information on which email clients no longer support anchor links, please click here. On your keyboard just press "Ctrl" + F and type in anchors. This will highlight all the areas in which anchor links are mentioned in the article as an incompatible feature. Also, I will track this in your account for our developers. Let me know if I can assist with anything else.