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We put together an infographic to help show you a few quick fixes and tips.  Take a look below: 




Want some more help, take a look at this FAQ on how to style text within our 3rd Generation Editor


Let us know if there is a topic you want us to create an infographic on, or if you have any questions on this one. 


Did you know that we have a website that shows examples from various industries?  We have it set up to show a great example from each industry with best practice tips pointing out parts of the campaign. Take a look at your industry today! You might also want to look at a few other industries, to get a feel for what others might be doing, it could spark some great ideas!


 industry example guide.png


Did you know that one of our top searches here in the Community is the question "Can I edit my sent campaign?" Once I realize that month over month this search pops up without a result, I knew we had to write a post on it. This is also a question that many of our Support representatives receve as well. You want to edit the campaign you sent because you just realized that there was a typo. Or perhaps you want to edit it because you chose the wrong image to insert. 


Unfortunately, there is no way within Constant Contact to edit a campaign that has been sent. Once your campaign has been sent, it has left our Constant Contact servers. We have sent it out to the many servers that your contacts are on; that may be Gmail, Yahoo, Hotmail, etc. Once we hand it off, we are unable to retrieve it. 


But if you happen to need to edit a sent campaign, you can always make a copy


  1. On either the Home or Campaigns section
  2. To the right of the name of your Campaign, click the Actions drop-down
  3. Choose Copy
  4. Follow prompts

    Copy Campaign.png

Please keep in mind the best way to avoid this from happening is to send yourself a Preview/Test version to all of your email accounts. This will help you to know how the email will look when your contacts receive it. Once you are satisfied, then send out your live version to your list(s).


Hope that this post helped clear up this question for you! If you have any further questions please let us know!

1 Comment

We heard your feedback, and we made a slight change on the Schedule page for your email campaigns.  Have you noticed it?  


We changed the default selection of the "Time to Send" back to Send Now, instead of the "Next Best Time to Send."  When you go to schedule your email now, this will be automatically selected.  



Is there a change you want to see in your account?  Pass it along in our Feedback area here so that other users can vote on it.  


UPDATED APRIL 2018: This article refers to a feature only available in our second-generation editor (also known as the Legacy Editor). It is not currently available in the third-generation editor. 


One request that we often receive is “How do I create an em-dash in my email?”. This is really easy to do but you need to have the code to do it. I’m going to show you how you can, using the html code view within your campaign’s bock, how to do this.


  • Go to Campaigns
  • Click to Edit your Campaign or Create a New Campaign
  • Click to edit the block where you want to put the em-dash
  • Click the HTML button in the edit toolbar

    Campaigns HTML button.png

  • This will open a new window called Code View
  • Search in here for your word that you want to add the emdash to
  • Paste in this code:

    <span style="letter-spacing: -3px;"> --- </span>

  • Click Update at the bottom of the Code View window
  • Make sure everything looks great
  • Click Save to save your changes in your block


And that’s it! Super easy to add an em-dash. Log into your account now to add your em-dashes to your campaigns! If you have any questions let us know.


UPDATE: This feature is only available in our Second Generation Editor (2GE) and might not be available in all accounts. 



One of the best features that you can utilize in your campaigns is the Greeting. I don’t know about you, but I just love seeing “Dear Marissa” when I open a newsletter that I signed up for. Even if the business owner doesn’t know me personally, I still feel included and that I’m in with a secret group who receives mailings!  It seems silly but I’m sure I’m not the only one who feels this way. If this is something that you think your readers would enjoy, read on and I’ll tell you how easy it is to insert a greeting into your campaign.


  • Either start a new campaign or open up your draft for editing
  • Once inside, click on the first block where you want to insert the Dear Contact First Name data
  • Once you’re in edit mode, look on the left under the Insert Options
  • You will see Greeting as an option

    Insert Greeting.png

  • Hover over Greeting and click the + to get the overlay

    Edit Greeting.png

    • Fill out the empty boxes to say what you want, for example it could say: Dear First Name, (put the comma in the last box).
    • You can change the drop down for First Name to say either First Name, Last Name, or First & Last Name. In this case it could say “Dear Mrs Last Name,”
    • The secondary greeting will be shown if you do not have the First or Last Name data filled in for a contact so you never have to worry about the email saying “Dear First Name,” to a contact.
    • When you’ve chosen your ideal Greeting, click the gold Insert button to return to your block.
    • Click Save

Please note: If you look in Preview or send yourself a test, it will not display a contact’s information, but instead it will pull the information from your contact info for yourself or your business in your Constant Contact account.


And that is how easy it is to personalize your campaigns that go out to your contacts! Now log into your account to get this setup so all your contacts feel that super personal touch!


Any questions, let us know!

UPDATE: July 2017 - This feature is currently only available in our Second Generation Editor (2GE). 


Do you have a Copyright, Trademark or Registered Trademark that you want to add to your campaign?  You can add these symbols in via the HTML Code of a block in your email!  Please note: This topic is a little more advanced as it requires you to edit the HTML Code.  If you are not comfortable doing this, just let us know and we can help you out!  


Let's go over the character's first: 


Type of Symbol Symbol HTML Number HTML Entity
Copyright Sign © &#169; &copy;
Registered Trademark ® &#174; &reg;
Trademark &#8482; &trade;


Now, here's how to add them: 


  1. In the block that you are editing, put some unique text where you want the symbol to appear (this makes this place easier to find in the code window). Example: xyz, zzz, or yyy. 
  2. Copy the Code from above that you wish to have in your block, you can use the HTML Number or Entity.  You can right click and copy or use Ctrl + C (Command + C on a Mac). 
  3. Click the HTML button in the toolbar: 
  4. In the Code View window click Ctrl + F (Command + F on a Mac) to open the find window.  Type in the unique text you added from Step 1.  This should highlight the text in the code for you.
  5. Delete your unique text, but keep your cursor where the text was. 
  6. Paste in the code that you copied.  You can do this with a right click and paste or use Ctrl + V (Command + V on a Mac).  
  7. Click Save in the bottom right of the Code View window

The symbol should now be added to your block where you needed it.  


Here are a couple of helpful hints for you: 

  • Once you have the symbol added into one section of your email you can highlight the symbol and paste it into other areas of your campaign if you need this symbol in multiple places. 
  • If you want the symbol to be in superscript like this text, use this code before your symbol <sup> followed by this after the symbol </sup> 
    <sup>This text will be superscript</sup>
  • If you want the symbol to be in subscript like this text, use this code before your symbol <sub> and this text after the symbol </sub>
    <sub>This text will be subscript</sub>


One of our top requests for our Campaigns product is the ability to connect your Instagram. Well, we heard you and we have integrated this into the Campaigns. It’s very easy to add and we know how important it is to show all your Social Media accounts so that your contacts know where to find you and to engage with you. Continue reading to find the steps below to add the Instagram button.


  • Open up the draft Campaign that you are working on or Create a new campaign
  • Once you are within the editor, click on the block that you wish to insert the Instagram button into
  • Once the block is in edit mode, click on the Social tab to pull up your social options
    Insert Social.png
  • The last option in the list is View on Instagram > click on that to insert it
    View on Instagram.png

  • You will then receive the following overlay:
    Instagram Overlay.png

  • Choose the Image you want to insert, enter your Instagram Link or URL, keep Track checked if you want to know who clicks on the button
  • Hit Insert to see the finished product!
    Instagram Inserted.png

There you have it! 6 easy steps to insert your Instagram button right into your Campaign!


Log into your account now to insert your Instagram and get more followers!


Any questions let us know!


If your account looks or sounds different, check out our Using Standalone Email Marketing Product Post.


Have you ever wanted to send a calendar in your campaigns to your contacts? Perhaps you have a calendar of events for the month and you’d like to let your contacts know what is going on! Keep reading because I am going to show you how you can add a calendar using tables!


  • First you want to start a new campaign or open a draft you are working on
  • Next, open up the block where you wish to add the calendar (table)
  • Once your cursor is where you want to start adding the calendar/table, click on the table icon in the edit toolbar

    Insert table.jpg
  • On the overlay, choose the amount of rows and columns you need to complete your month. (I used 7 columns and 6 rows for April 2015 to allow for the days of the week to be represented).

    Select Your Table.png

  • Once you select the 7 X 6, it will automatically insert the table into your campaign’s block.

    toolkit inserted table.png

  • Then fill in the days of the week and dates. You can click on the arrows on the bottom right of the table to stretch the table so that you have more room for text if you’d like.

    toolkit dated calendar.png

  • And when you’ve entered all your content in the calendar, just click the Save button on the block.

That’s it! That is how easy it is to insert a calendar using a table into your campaigns!


Log into your account and insert your calendar know so that your contacts know what events are going on with you!


If your account looks a little different, check out our post in the Using Standalone Products Email Marketing Board!


You sent out a great campaign and now you want to resend it to new contacts that have recently joined your mailing list. This is a great way to show your new contacts the campaigns that you’re sending so they can get familiar with the formatting you use. This is a pretty easy function so let’s get started. Please note that you can only use the Resend Feature if your email was sent last than 85 days ago originally.

  • First click on Campaigns
  • Then on the options on the left, choose Sent
  • On the right, click on the name of the Sent campaign you wish to resend or click on the Actions dropdown > Resend

    Toolkit Resend Dropdown.png
  • Then on the next page click the Gold Resend button in the top right
    Toolkit Resend Button.png
  • On thenextscreen you are given 2 options:
    • Enter new email addresses
    • New contacts since last email was sent
  • Choose the one you want and click the gold Next button Toolkit Next.png
  • You will either be taken to a screen to enter new contacts (if you chose the first option). When you are finished again click the gold Next button Toolkit Next.png.
  • Next you are taken to a page to choose if you’d like to put this contact(s) on any other list then the one the campaign was originally sent to. Once done, click Next.
  • Then you are asked to Schedule Your Email. You can choose to Send Now or Scheduled for and you can pick a date/time.
  • If you chose the second option, you will be shown how many contacts you are sending to that are newly added to your list and then asked to Schedule Your Email. You can choose to Send Now or Scheduled for and you can pick a date/time.
  • Then the final step is to click the gold Finish button Toolkit Finish.png


And that’s how easy it is to resend your email to new contacts! Log into your account now and send that old (85 days or less since send date) to your new contacts!


Any questions let us know.


If your account looks or sounds different than above, check out our post in the Using Standalone Products Board.