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In recognition of Memorial Day our Support office will be closed Monday, May 28th. We will re-open with normal hours on Tuesday, May 29th.

Community News


We put together an infographic to help show you a few quick fixes and tips.  Take a look below: 




Want some more help, take a look at this FAQ on how to style text within our 3rd Generation Editor


Let us know if there is a topic you want us to create an infographic on, or if you have any questions on this one. 


Did you know that we have a website that shows examples from various industries?  We have it set up to show a great example from each industry with best practice tips pointing out parts of the campaign. Take a look at your industry today! You might also want to look at a few other industries, to get a feel for what others might be doing, it could spark some great ideas!


 industry example guide.png


Did you know that one of our top searches here in the Community is the question "Can I edit my sent campaign?" Once I realize that month over month this search pops up without a result, I knew we had to write a post on it. This is also a question that many of our Support representatives receve as well. You want to edit the campaign you sent because you just realized that there was a typo. Or perhaps you want to edit it because you chose the wrong image to insert. 


Unfortunately, there is no way within Constant Contact to edit a campaign that has been sent. Once your campaign has been sent, it has left our Constant Contact servers. We have sent it out to the many servers that your contacts are on; that may be Gmail, Yahoo, Hotmail, etc. Once we hand it off, we are unable to retrieve it. 


But if you happen to need to edit a sent campaign, you can always make a copy


  1. On either the Home or Campaigns section
  2. To the right of the name of your Campaign, click the Actions drop-down
  3. Choose Copy
  4. Follow prompts

    Copy Campaign.png

Please keep in mind the best way to avoid this from happening is to send yourself a Preview/Test version to all of your email accounts. This will help you to know how the email will look when your contacts receive it. Once you are satisfied, then send out your live version to your list(s).


Hope that this post helped clear up this question for you! If you have any further questions please let us know!

1 Comment

We heard your feedback, and we made a slight change on the Schedule page for your email campaigns.  Have you noticed it?  


We changed the default selection of the "Time to Send" back to Send Now, instead of the "Next Best Time to Send."  When you go to schedule your email now, this will be automatically selected.  



Is there a change you want to see in your account?  Pass it along in our Feedback area here so that other users can vote on it.  

UPDATE: July 2017 - This feature is currently only available in our Second Generation Editor (2GE). 


Do you have a Copyright, Trademark or Registered Trademark that you want to add to your campaign?  You can add these symbols in via the HTML Code of a block in your email!  Please note: This topic is a little more advanced as it requires you to edit the HTML Code.  If you are not comfortable doing this, just let us know and we can help you out!  


Let's go over the character's first: 


Type of Symbol Symbol HTML Number HTML Entity
Copyright Sign © © ©
Registered Trademark ® ® ®
Trademark ™ ™


Now, here's how to add them: 


  1. In the block that you are editing, put some unique text where you want the symbol to appear (this makes this place easier to find in the code window). Example: xyz, zzz, or yyy. 
  2. Copy the Code from above that you wish to have in your block, you can use the HTML Number or Entity.  You can right click and copy or use Ctrl + C (Command + C on a Mac). 
  3. Click the HTML button in the toolbar: 
  4. In the Code View window click Ctrl + F (Command + F on a Mac) to open the find window.  Type in the unique text you added from Step 1.  This should highlight the text in the code for you.
  5. Delete your unique text, but keep your cursor where the text was. 
  6. Paste in the code that you copied.  You can do this with a right click and paste or use Ctrl + V (Command + V on a Mac).  
  7. Click Save in the bottom right of the Code View window

The symbol should now be added to your block where you needed it.  


Here are a couple of helpful hints for you: 

  • Once you have the symbol added into one section of your email you can highlight the symbol and paste it into other areas of your campaign if you need this symbol in multiple places. 
  • If you want the symbol to be in superscript like this text, use this code before your symbol <sup> followed by this after the symbol </sup> 
    <sup>This text will be superscript</sup>
  • If you want the symbol to be in subscript like this text, use this code before your symbol <sub> and this text after the symbol </sub>
    <sub>This text will be subscript</sub>


One of our top requests for our Campaigns product is the ability to connect your Instagram. Well, we heard you and we have integrated this into the Campaigns. It’s very easy to add and we know how important it is to show all your Social Media accounts so that your contacts know where to find you and to engage with you. Continue reading to find the steps below to add the Instagram button.


  • Open up the draft Campaign that you are working on or Create a new campaign
  • Once you are within the editor, click on the block that you wish to insert the Instagram button into
  • Once the block is in edit mode, click on the Social tab to pull up your social options
    Insert Social.png
  • The last option in the list is View on Instagram > click on that to insert it
    View on Instagram.png

  • You will then receive the following overlay:
    Instagram Overlay.png

  • Choose the Image you want to insert, enter your Instagram Link or URL, keep Track checked if you want to know who clicks on the button
  • Hit Insert to see the finished product!
    Instagram Inserted.png

There you have it! 6 easy steps to insert your Instagram button right into your Campaign!


Log into your account now to insert your Instagram and get more followers!


Any questions let us know!


If your account looks or sounds different, check out our Using Standalone Email Marketing Product Post.


Have you ever wanted to send a calendar in your campaigns to your contacts? Perhaps you have a calendar of events for the month and you’d like to let your contacts know what is going on! Keep reading because I am going to show you how you can add a calendar using tables!


  • First you want to start a new campaign or open a draft you are working on
  • Next, open up the block where you wish to add the calendar (table)
  • Once your cursor is where you want to start adding the calendar/table, click on the table icon in the edit toolbar

    Insert table.jpg
  • On the overlay, choose the amount of rows and columns you need to complete your month. (I used 7 columns and 6 rows for April 2015 to allow for the days of the week to be represented).

    Select Your Table.png

  • Once you select the 7 X 6, it will automatically insert the table into your campaign’s block.

    toolkit inserted table.png

  • Then fill in the days of the week and dates. You can click on the arrows on the bottom right of the table to stretch the table so that you have more room for text if you’d like.

    toolkit dated calendar.png

  • And when you’ve entered all your content in the calendar, just click the Save button on the block.

That’s it! That is how easy it is to insert a calendar using a table into your campaigns!


Log into your account and insert your calendar know so that your contacts know what events are going on with you!


If your account looks a little different, check out our post in the Using Standalone Products Email Marketing Board!


Want to share your campaign on your website, social profiles, blog, or within a different campaign?  You can use the Campaign URL!  Here’s how you can get the URL:  (Please note, in order to get a URL, the campaign needs to have been sent and cannot be in a draft or scheduled status)


  1. Go to the Campaigns tab in your account
  2. Find the Campaign you need the URL for
  3. There is a Link icon right next to the name of the campaign, click on this. If you do not see the link icon, you can go to the Actions tab on the left and choose Short URL.
  4. A new overlay will appear showing you the URL for your campaign, you can copy this to use it wherever you need it!
    Please note, the url links to a web version of your email

That’s it!  Pretty easy, right?  Have you used the Campaign URL?  Where have you shared it? 


Do you have a stock image in your campaign that you want to switch out?  Or maybe you found a better image to go with your article. There is an easy process to change the image that shows in your campaign.  All you have to do is click on the gear icon on the top right corner of the image and then select Change!  Once you do that you are brought to your library where you can go through the process of uploading a new image, selecting an existing image or using an image url.  Once you have selected the image to replace the one in your campaign, just click Insert at the bottom right hand corner of the window.  Your image will now be replaced and you just need to Save the block to save this change.  

change image.png


Hint: If you want to select from different images within a template click the arrows in the bottom right hand corner to see the different preset images!

change image2.png


Easy, right?  Let us know if you have any questions! 




To create an event announcement campaign you will go to Plan an Event after clicking Start. 




Then at the bottom, click to "Create" the Event Announcement Email. 




 You are then taken to the page showing all of the Event Announcement templates that we have.  These are just suggestions though, if you do not see one that you like, click "View all Templates" at the bottom.  Once you select a template you are then brought to our editing screen.  Here you can edit the individual blocks, change the overall colors of the template and add in your own content and images.  


 What do you think of the Event Announcement Templates?  Have you sent one of these yet?  If so, share your tips here! 

  • Event Announcement