My name is Doug and I have been with Constant Contact since March 2015. I was fast tracked to partner support and then an advanced partner agent which I have helped support for a little over a year. I love talking to all of our customers, learning about their businesses, and how our partners are helping others with their marketing needs.
When I am not chatting with our awesome customers, I love spending time outdoors doing pretty much anything. Being in Colorado, you have many different options for activities, some of my favorites include hiking, rock climbing, bike riding, camping, and skiing. If you ever catch me out on the slopes I’ll be wearing my full bright orange attire, can’t miss me!
(Image was prior to finishing out the full orange orangutan outfit)
I look forward to assisting everyone and learning more about them on the Community!
My name is Thomas and I've been an employee of Constant Contact since January of 2011. I've supported several pilot programs like Social Campaigns, and have been supporting our partners for over 2 years now. I have done phone, chat, and email support and am looking forward to answering your questions in the Community.
This is us at the Beach on Easter Weekend!
Away from work, I spend time with my wife Stacie, 9-month-old son Kaleb and 14-year-old lab mix named Cider. We've lived in Port Charlotte, FL the past year and a half. I love working with the students at my church, going for long walks on the beach, and all aspects of media. Drawing, Painting, film, TV, Music, Writing - I love it all!
Skydiving!A couple fun facts, too: I went skydiving when I was 23, would do it again in a heartbeat and recommend everyone skydives at least once in their lifetime. I am also working to host an annual event to raise awareness about human trafficking in Florida and around the world. If you'd like to help put an end to human trafficking where you are visit this site.
My name is Liz and I have been with Constant Contact since September of 2015. I love collaborating with our customers about subject lines, discussing best practices and revealing helpful features. It is great to work with such a diverse group and the chance to engage with so many business owners in all sorts of industries. I am happy to now help on the community board!
Some more things I really love:
Traveling- I love checking off state parks and nature reserves from my “to visit list.” Cross-country road trip 2014 with my boyfriend and dog, Gus
Arts and crafts- Photography and jewelry making
Podcasts- My favorite podcast has been Backstory because it combines current events with a look at relevant stories from historical events. A new favorite is Planet Money, though I love most podcasts related to comedy, food and culture.
Thank you for giving us an opportunity to help answer your product and email marketing questions! Without you, we wouldn't be around. We're here for you in the Community, on Twitter (yup, even on weekends), via phone and chat (and behind the scenes on our Knowledgebase.) Make sure you know how to get in touch by looking here.
Hello! My name is Gwendolyn. I’ve been with Constant Contact since November 2016, working in Customer Support and now Social Support since April 2017. I assist customers over the phone, and I am super excited to start assisting customers via the community forum, too! Our customer satisfaction is important to me, and I am always looking for feedback and ways to improve the customer experience. When I have down time, I spend it mostly with my family and friends. I love knitting, and one of my favorite yarn shops is a Constant Contact customer, Longmont Yarn Shoppe in Longmont, CO! I also enjoy playing billiards, practicing kung fu, and engineering projects. Speaking of engineering, I received my degree in Materials Engineering in May 2012, so I’m really looking forward to bringing that expertise to Constant Contact. I am really happy to join the Community, and am happy to help with anything I can to make your experience with our products more efficient and enjoyable.
Here at Constant Contact, Small Business Week is an important event. We are happy to be celebrating this week with our Customers.
Small Business Week is from April 30 - May 6, 2017. You can participate by visiting the SBA website here, following along with the #SmallBusinessWeek on social media, or participating in our #MySmallBizWhy campaign.
Coming to a Community near you, Badges! We are so excited to let you all know that coming pretty soon you will start to see badges on your profile.
If you are asking yourself, "what is a badge?" don't worry we'll help you out. Were you a fan of the Pokemon Go! craze, do you use SnapChat or use a fitness tracker? Then you should know what badges are! These are the little tokens you get for reaching different milestones - maybe it was catching your first Pokemon, send your first snap with a filter, or reaching your 10K/day step goal. Read more to find out the kind of badges you can see in the Community!