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Community News

The holiday season is approaching fast! You need to make sure you’re prepared to notify your customers of all the great things you’re offering.

 

In this short video we'll go over how you can create campaigns for Black Friday, Small Business Saturday, Cyber Monday, and Giving Tuesday. 

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Welcome back to the newest installment of the Constant Contact Employee Spotlight! We're re-visiting the Voice of the Customer (VOC) department to talk with Nathan Lucas. Nathan is a Senior VOC/Tier 3 Technical Engineer and Developer (Tier 3 is our highest level of support). His department works to make sure that our customer's voices are heard and to provide a great customer experience within the product. Read on to find out what advice he has for our customers, his hobbies outside of the office and his favorite local small business.

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You’ve heard of our new and improved 3rd generation editor, but you haven’t used it. Or perhaps you’ve tried it, but you’re comfortable with the older email editor, so why change?

 

The 3rd generation editor packs a punch. Of course it does, because the best emails start with the industry’s best email editor. Our powerful, drag-and-drop email editor makes it easy to create, send and share professional-looking emails in minutes—even if you’re a beginner. And because every template is mobile-optimized, you can be sure that your emails will look great on everything from desktops to smartphones.

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Welcome back to our Constant Contact Employee Spotlight series! We are shining the spotlight on Andrew, who works in our Engineering department as a Software Engineer. Our Engineering department works to create new features and also resolve any issues that may arise in the product. Read on to learn more about Andrew, what he's gained from working here, and what he likes to do when he's not being a problem solver.

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Hey everyone! My name is Jessica and I have been working for Constant Contact since March 2015. I've worked in many different areas of Constant Contact, including doing phone and chat support, making outbound calls to assist our newest customers, and working with our customer feedback team to learn more about our customers' needs and wants in the account. I'm currently a part of our Tier 2 technical support team, and I love being able to help our customers with those slightly more difficult requests!12278998_10153137717426671_6672421756914110710_n.jpg


When I'm not working with our customers, I love to read books and cuddle with my two cats. When the weather is nice, you can find me out on a boat up at Horsetooth Reservoir catching some sun and hanging with the family. Also I'm getting married next year, so planning a wedding takes up a lot of my free time currently.

 

I look forward to assisting you all here in the Community!

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In our newest Constant Contact Employee Spotlight, we're heading over to our Voice of the Customer (VOC) department to interview Patrick. Patrick is a VOC Program Manager. Wonder who is reading your feedback when you post on our Feedback board? That's him and his teammates! Read on to find out more about him, what makes him excited to work at Constant Contact, and who he likes to bring when he goes hiking.

 

Want to see who else we've thrown into the spotlight? Check out our interviews with KadeSherrie and Taylor!

 

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Update: 11/4/17- The Sweepstakes is now closed. Thank you all for participating! We've seen some great campaigns posted here. We hope you enjoy using the 3rd generation editor! 

 

It’s time to get your holiday emails ready! Show off your email designed with our new editor for a chance to win great prizes for your business. We’re giving away the following prizes to 10 lucky folks who enter by 11/3/17:

  • Two Grand Prize Winners: A Constant Contact Professional Holiday Template 3-Pack, an Amazon® Echo & $250 Amex® Gift Card
  • Three First Prize Winners: A Constant Contact Professional Holiday Template, an Amazon Echo & $100 Amex® Gift Card
  • Five Second Prize Winners: An Amazon Echo

Simply create a new email template and post it in this thread to enter to win! 

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In our newest Constant Contact Employee Q&A, we're venturing over to our Human Resources department to interview Taylor. Taylor is a Senior Human Resources Generalist and is involved in many parts of our company. Read on to find out more about her, her role at Constant Contact, and what interesting item she has waited in line the longest for.

 

Want to see who else we've thrown into the spotlight? Check out our interviews with Kade and Sherrie!

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We think it’s so important to collect direct feedback from the people who use our products every day that we created an entire program to be sure it happens.

 

We call it the Customer Experience Outreach (“CXO”) program.

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Welcome to the second installment of our Constant Contact Employee Q&A! We already got to know one of our awesome Support Team Leads, Kade. So...who is next?

 

Sherrie is the Senior Director of our Product Management team. Know all of those awesome features and updates we have made to our product? Sherrie most likely had a hand in making it happen. We're throwing Sherrie into the spotlight and asking her a few questions. Let's go!

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