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This Friday (8/18), we're getting some of our customer care team together for our annual summer outing. This means that online chat will not be available after 11:30 am ET and phone support will close at 7pm ET. When calling into support you may experience longer hold times given the limited resources.
Thank you for your patience while we get our team together. For all of our help resources check out our Help Center.

Event registration


Event registration

When creating an event, does the system send out the promotion and registration as an email or does a separate email promotion have to be sent out?  I've created a promotion/registration but have not gone live, yet, as I'm not sure how it works.

CTCT Employee

Re: Event registration

Hi @Central_Ohio_Self-Insurers_Association,


That's a great question and we're glad you reached out! I checked your account and see that you already chatted with Customer Support about this but I also wanted to post here in the Community in case someone else might have the same question!


To create and send an event invitation email to your contacts, open the Dashboard for your event, and  click Create an Invitation:




From there you'll select a theme, fill out the message settings, edit the layout, and schedule your invitation. Here's a wonderful FAQ with more details should you need it for future reference.

Nichelle M
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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