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Occasional Contributor


I recently paid to get the promotion going on my campaign and from the tutorial video. It showed that the post could be pinned to my main page on Facebook, but I can't seem to find it anywhere to have it or able to be pinned to my main page. The only way I found it was by someone liking it and showed up in my notification. In the video it showed the post with Constant contact being attached next to the business logo, but I don't see it. Also I've been trying to see if I can find it on Constant Contact website when I preview my campaign but no luck in seeing to post to Facebook. If someone can help thank you. 





Thank you for reaching out to the Community! I apologize for any confusion there may be with the Facebook Advertisement you created. These Facebook Advertisements don’t pin to your own page. They show as a sponsored posts in the Newsfeeds of potential customers that fit in the audience demographic you have selected. If you were looking for this ad in your Constant Contact account you would be able to see its status under Campaigns. 


Facebook Ad.png


The reporting of a running Facebook Advertisement is what you would be able to see in your account. This reporting can be found by clicking on the name of your email campaign that has a Facebook Advertisement running, and scrolling to the bottom of this email's reporting page.


facebook reporting.png

If you are looking to have your email campaign post to your own page, this would be done through Social Share. Social share allows you to promote your email through direct posts to your social media sites rather than as a post on the timelines of others. I hope these clarifications were helpful for you!

Frankie P.
Community & Social Media Support

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Occasional Contributor


Thank you, for clearing that and I will check the social share. Thanks for being prompt in the matter. I did a campaign last year and that campaign did really well on Tweeter. This new Campaign seems not to be getting any likes for, it did get a few people to sign up I hope I put public and not only just friends is there a way to check or revert who the audience I wanted to engage with? Trying to get things going right. I appreciate constant contact for all the prompt help that they do.