Multiple "reply to" addresses

Highlighted
Regular Visitor

Multiple "reply to" addresses

How do I add more than 1 reply to email address to an email campaign? 

Tags (2)
5 REPLIES 5
Highlighted
CTCT Employee

Re: Multiple "reply to" addresses

Hi @JuliaG554,

 

At this time, you may select one reply-to email address in the email header. I can see the need for more than one. I will be make sure to pass the idea as a feature request on your behalf.

 

In the meantime, I would suggest using a distribution list email address as the reply-to. Another option might be to set up mailto links within your email campaign itself. See guide: Add a Mailto Link in the Third-Generation Editor.

Liz M.
Customer Engagement Specialist

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

Highlighted
All Star

Re: Multiple "reply to" addresses

Liz,

I couldn't find anything else on multiple reply to addresses since you answered in May 2017.  Did Constant Contact ever get around to setting it up?

 

Highlighted
CTCT Employee

Re: Multiple "reply to" addresses

Hi @PRVP

 

Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.

 

At this time, we are still tracking requests for this type of functionality. I have submitted your feedback on the request and we are happy to assist you anytime you need. 

 

Thank you for choosing Constant Contact. We truly appreciate you!


Adrienne B.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
Highlighted

Re: Multiple "reply to" addresses

Can we add more than one reply to email address yet?

Highlighted
Moderator

Re: Multiple "reply to" addresses

Hi @BuyersAccess 

 

That's a great question! I can understand how helpful it would be to to have a reply email go to more than just one address. With that said, I do apologize this feature is not yet available. I apologize for any inconvenience caused by this feature not being available. However as previously mentioned in this thread it is a feature request we would be happy to track on your behalf. There is also still the workaround of using a distribution list as the reply to address so a reply can get sent to multiple people.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.