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Quality Reviews Retain Customers and Earn Referrals

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Quality Reviews Retain Customers and Earn Referrals

Quality Reviews Prove Your Commitment To Total Client Satisfaction
 

After important projects or sales, a quality review debriefing between you and your client verifies that desired results were achieved and discovers gaps requiring resolution. It recognizes those that contributed valiantly.  It reveals your company's weaknesses that need to be addressed along with strengths that can be leveraged en route to being selected for the next opportunity. It gives the client confidence to refer you to others who have a similar challenge.

John J. Bernardi
1 REPLY 1
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Re: Quality Reviews Retain Customers and Earn Referrals

It is important to know the opinion of the customer after selling to check the results and correct errors that may have company.

Thanks for the article.

Sophia.