02-14-2012 02:16 PM
Today’s Constant Commentary Post by Maura Canavan
Happy Valentine’s Day!
Today is the day when we’re all showing people we love them, and that’s not limited to our personal relationships. It’s also a day to show customers, clients, members, supporters, and Facebook fans some extra love.
No, that doesn’t mean you should buy flowers, balloons, and chocolates for everyone you interact with. Instead, use the two most important words in your marketing vocabulary: “Thank you.”
Lots of businesses thank their customers with reward programs: loyal customers receive enticing deals, free goodies, or even cold, hard cash back. If you’re a small business, it may not be possible to offer these programs regularly.
That’s why there’s nothing like an old-fashioned, straightforward “thank you” to make your customers feel appreciated, and your Facebook Page is the place to do it. It doesn’t even have to be Valentine’s Day.
How do you thank your clients, members, fans, and customers?
Do you use Social Media to thank them?
Check out Maura's Full Post "Show Your Fans Some Love: Say "Thank You" With Your Facebook Page"