As a small business you might encounter some difficult people. Here are a few techniques that might help you to navigate these interactions. These techniques are from the article “9 Things You Should Know When Dealing With Difficult People” on Small Business Branding.
To read the full article, and see all of the techniques, take a look here. If you have any advice to share, or a different take on how to deal with a difficult situation, feel free to share!
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