Why can’t i send any Emails?

Regular Visitor

Why can’t i send any Emails?

Why can’t i send any Emails?

It said “You are in compliance review. Some functions have been disabled. Before you continue, we need to have a quick chat about your account. Please give us a call, so we can help you get up and running. ”

But I’m in China, could i write a email to you to solve this problem?

CTCT Employee

Re: Why can’t i send any Emails?

Hi @FirstNameL93449,

Thank you for reaching out to us through the Community. It would seem that you would have to contact our Account Review department as they will be the one's who will explain things better and might be able to assist you further as well. They will need to be reached by phone as they do not handle email support. Their contact information can be found by clicking here. Let me know if you need assistance with anything else.

Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing