A recent article on Business2Community.com by Suzanne Yates goes over some of the reasons why you might have lost a satisfied customer. Yates states that the “main reason behind this [losing customers] us poor customer service.”
Here are a few reasons the article highlights:
Take a look at the article here for more ways on how you might be losing your customers.
Are you experiencing this issue? What have you found as the cause? How are you going to work to keep your customers?