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inbox in community

Trusted Contributor

inbox in community

Can anyone tell me how to navigate to the inbox in the community?

Occasionally I get an email message that there is a private message for me. Several have been spam, but I have to click a link in the email to find that out, because as far as I can tell there is no place in the community that alerts you to new messages. Also, couldn't CC include at least the first sentence of the message in the notification email so we can get some clue as to whether it's anything?

I would (and may still) turn off the email notification feature for "personal messages" if there was some other way to alert me to them.

Tags (2)
CTCT Employee

Re: inbox in community

Hello @JulieL34,


Thank you for reaching out to the Community and bringing this to our attention. I apologize that you are unable to see the alerts on the homepage, but you should be able to see them from any other page on the Community. I can not see them on the homepage either and we are looking into fixing this issue. Please see my attached screenshot for where to find your inbox messages. Arrow.png

Zoe H.
Community & Social Media Support

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