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401 Invalid Login Credentials Error Happening Incorrectly

CTCT Employee

401 Invalid Login Credentials Error Happening Incorrectly

We are currently experiencing issues on our server that are causing a 401 (invalid credentials) response to go out, incorrectly.  We are currently investigating the cause of the issue, and hope to have it resolved as soon as possible.  

 

As a workaround for the moment, this appears to be happening for basic authentication users who do not have pre-emptive authentication turned on.  If you turn pre-emptive authentication on, the error should not occur.

 

Thank you for your patience while we resolve this issue.

 

 

Shannon W.

API Support Specialist

1 REPLY 1
CTCT Employee

Re: 401 Invalid Login Credentials Error Happening Incorrectly

This issue should be resolved now.  Let us know if you experience continued issues surrounding a 401 error happening when your credentials are correct.  Thank you for your patience!

 

 

Best Regards,

Shannon W.

API Support Specialist