500 Error Retrieving Bounces from a Follow-Up Email to Event Registrants
I have a small utility that we use to update our CRM with bounce data from Constant Contact. The code works as expected with one exception. I suspect I am missing something I should be doing code-wise, and I hope someone is able to point me in the right direction.
If a campaign was sent as a follow-up to an event (webinar, for example) for which we used EventSpot to do the registration, I get a 500 error when trying to retrieve bounce data. The same code runs and is successful for campaigns that are "standalone"- by that I mean they are not associated with an event from EventSpot in any way.
Re: 500 Error Retrieving Bounces from a Follow-Up Email to Event Registrants
I just tested in my account to make sure I could get to that endpoint for an email sent in relation to an event. I chose the "Email Registrants" email option for the event, and after the email was sent I could get to:
It appears that our account review department needs you to call in to 866-433-8499 in order to reinstate some activity in your account, and that appears to be what is causing you not to be able to access event email details. This wasn't intentional, and I am alerting our engineering team that accounts that need a review are unable to use these endpoints. I apologize for the inconvenience!
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