cancel
Showing results for 
Search instead for 
Did you mean: 

500 server errors today

Member

500 server errors today

hi,

 

we use the .NET API to update contacts and list subscriptions with Constant Contact and noted there were a few sporadic 500 responses being returned from the API today.  Can you let me know if this is a problem you are experiencing on your end?  we have not changed any code in months and this thing has been running fine for quite a while. 

 

thanks,

 

*** Error    ***
2011-07-05 11:12:08

Request Details:

URL: xxxxxxxx

Referrer: xxxxxxxx
Forum - Workshop on CASL and its Regulations User Agent: Mozilla/5.0
(compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0) Host Address:
38.99.172.29 User Host Name: 38.99.172.29

Username: xxxxxx

Identity: xxxxxxxxxxxxxx

ConstantContactUtility.ConstantException: The remote
server returned an error: (500) Internal Server Error. --->
System.Net.WebException: The remote server returned an error: (500) Internal
Server Error.

   at
System.Net.HttpWebRequest.GetResponse()

   at
ConstantContactUtility.Utility.GetResponseStream(AuthenticationData
authenticationData, Uri address, String requestMethod, String contentType,
Byte[] data)

   at
ConstantContactUtility.Utility.UpdateContact(AuthenticationData authenticationData,
Contact contact, Boolean fullUpdate)

   --- End of inner
exception stack trace ---

   at
ConstantContactUtility.Utility.UpdateContact(AuthenticationData
authenticationData, Contact contact, Boolean fullUpdate)

   at
AccessPrivacy.Utilities.SubscriptionFunctions.SynchronizeEmailToExternalVendor(Subscription
s, Int32 userID, String constantContactListId) Additional Message: The remote
server returned an error: (500) Internal Server Error.

1 REPLY 1
Highlighted
CTCT Employee

Re: 500 server errors today

Hello,

 

We do not have any current reports of API downtime.  However, if you can send me your username here, I can look into this further to see if there was a specific issue with our system.

 

Regards,

Benjamin Soder
NOC Analyst
Constant Contact