hi,
we use the .NET API to update contacts and list subscriptions with Constant Contact and noted there were a few sporadic 500 responses being returned from the API today. Can you let me know if this is a problem you are experiencing on your end? we have not changed any code in months and this thing has been running fine for quite a while.
thanks,
*** Error ***
2011-07-05 11:12:08
Request Details:
URL: xxxxxxxx
Referrer: xxxxxxxx
Forum - Workshop on CASL and its Regulations User Agent: Mozilla/5.0
(compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0) Host Address:
38.99.172.29 User Host Name: 38.99.172.29
Username: xxxxxx
Identity: xxxxxxxxxxxxxx
ConstantContactUtility.ConstantException: The remote
server returned an error: (500) Internal Server Error. --->
System.Net.WebException: The remote server returned an error: (500) Internal
Server Error.
at
System.Net.HttpWebRequest.GetResponse()
at
ConstantContactUtility.Utility.GetResponseStream(AuthenticationData
authenticationData, Uri address, String requestMethod, String contentType,
Byte[] data)
at
ConstantContactUtility.Utility.UpdateContact(AuthenticationData authenticationData,
Contact contact, Boolean fullUpdate)
--- End of inner
exception stack trace ---
at
ConstantContactUtility.Utility.UpdateContact(AuthenticationData
authenticationData, Contact contact, Boolean fullUpdate)
at
AccessPrivacy.Utilities.SubscriptionFunctions.SynchronizeEmailToExternalVendor(Subscription
s, Int32 userID, String constantContactListId) Additional Message: The remote
server returned an error: (500) Internal Server Error.
Hello,
We do not have any current reports of API downtime. However, if you can send me your username here, I can look into this further to see if there was a specific issue with our system.
Regards,
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