API Issue retrieving all contacts in list

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Member

API Issue retrieving all contacts in list

Hi,

 

I'm having a problem retrieving all the contacts for a large list via the API.  The list has about 3,400 contacts and when I retrieve via the API I keep going through the page and getting the link to the next page.  However it stops giving me contacts at arbitrary times after 3000.  Sometimes I can get 3100 sometimes I can get 3300.  When I look at the last API response it appears to be at the end of the list even though it hasn't given me the entire 3400 contacts yet. Please help.

 

Thanks,

Anneka

1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Re: API Issue retrieving all contacts in list

We released a fix for this issue today, you should no longer have any issues retrieving the list of contacts in any collection. 

Dave Berard
Senior Product Manager, Constant Contact

View solution in original post

7 REPLIES 7
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Moderator

Re: API Issue retrieving all contacts in list

Thanks for reporting this.  It looks like this is being caused by a bug with pagination links being returned incorrectly.  We've escalated this to our engineers to get this fixed in a future release.  Will update the forums once we have more information on a fix.

Dave Berard
Senior Product Manager, Constant Contact
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Moderator

Re: API Issue retrieving all contacts in list

We released a fix for this issue today, you should no longer have any issues retrieving the list of contacts in any collection. 

Dave Berard
Senior Product Manager, Constant Contact

View solution in original post

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Regular Visitor

Re: API Issue retrieving all contacts in list

We are noticing this problem still.  Is there anything we need to change on our side?  Please let us know.

 

Thanks!

Anneka

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CTCT Employee

Re: API Issue retrieving all contacts in list

Hey,

 

We are currently looking into the issue right now and when I get more information I will keep you posted.

Ryan Davis
Quality Engineer
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Developer

Re: API Issue retrieving all contacts in list

We are also experiencing same issue.

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Developer

Re: API Issue retrieving all contacts in list

Any idea when this issue will be resolved?

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Moderator

Re: API Issue retrieving all contacts in list

We disabled the service that was causing this issue and will continue to keep it disabled until we resolve the issue.  You should no longer be experiencing this issue with our live API features.  If you are, please email webservices@constantcontact.com with your code so we can look into your particular issue.

Dave Berard
Senior Product Manager, Constant Contact
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