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API Key Disabled

Occasional Contributor

API Key Disabled


I have been adding many contacts to a list today (around 10,000) both manually and through a PHP script. I suddenly I got this error message:

the provided API [API Key] key is either disable or inavailalble

 Did I reach a maximum threshold of how many contacts you can add to a list in one day?  Or is there another reason my key has been disabled.  I am doing this through another account which I could provide to you privately if you need to look it up.  I have over 23,000 contacts to add.




Re: API Key Disabled

Hey Josh,


Usually when uploading that number of contacts into your account, we suggest using the bulk load API requests, as it causes a little less strain on our system. Our NOC team may have seen this as an extra load on our system. If you email us at with your API key, we can see what happened and get you re-enabled in no time. Sorry for the trouble!

Nick Galbraith
Support Engineer
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