API v3 `500 Internal Server Error`

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API v3 `500 Internal Server Error`

{"error_key":"server_error","error_message":null}

 I could not find an 'outage' or 'service status' page. I keep getting this error from my tool as well as your 'https://v3.developer.constantcontact.com/api_reference/index.html' site.

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Regular Participant

The issue seems to have resolved itself at least for me.

I guess a better search would have provided me the 'https://status.constantcontact.com/' page. However, no indication of outage is noted.

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Regular Participant

Same here!  Starting today, all our users started getting "InternalServerError" but the Status page reports AOK.  What's happening?

Regular Participant

The issue seems to have resolved itself at least for me.

I guess a better search would have provided me the 'https://status.constantcontact.com/' page. However, no indication of outage is noted.

View solution in original post

Moderator

Hi @Goldrush and @HeidiS146,

 

We did not have a server issue today. If you see this issue again can you please let us know what endpoint you calling?


Regards,
Jimmy D.
Tier II API Support Engineer
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