API v3 "Validation failed: State is invalid" while restoring a deleted contact

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API v3 "Validation failed: State is invalid" while restoring a deleted contact

Hello,

 

According to https://v3.developer.constantcontact.com/api_guide/contacts_delete.html it should be possible to restore deleted contact by making a PUT request to https://api.cc.email/v3/contacts/{contact_id}, but unfortunately it returns error for me. See:

 

 

→ curl -H "Authorization: Bearer $TOKEN" 'https://api.cc.email/v3/contacts/802a35c0-0e19-11e6-b051-d4ae52712b64' -X PUT -H "Content-Type: application/json" -d '{"email_address":{"address":"contact@example.com"},"update_source":"Contact"}' | jq
[
  {
    "error_key": "contacts.api.bad_request",
    "error_message": "Validation failed: State is invalid"
  }
]

 

 

Error says that "State is invalid". What state? Am I doing something wrong? Or this is some kind of API bug?

1 ACCEPTED SOLUTION
Moderator

Hi @DonaldD14,

 

We have looked in this internally and there are two things going on with your scenario.

 

First of all the update_source should be listed as Account. Since this is restoring a deleted contact this needs to be done by the account owner and not the contact themselves. The update_source would be Contact if you were restoring an unsubscribed contact.

 

The second issue is that there was a problem with the data for that specific contact. This has been updated in our database.

 

Please let us know if you continue having issues after this.


Regards,
Jimmy D.
Tier II API Support Engineer

View solution in original post

1 REPLY 1
Moderator

Hi @DonaldD14,

 

We have looked in this internally and there are two things going on with your scenario.

 

First of all the update_source should be listed as Account. Since this is restoring a deleted contact this needs to be done by the account owner and not the contact themselves. The update_source would be Contact if you were restoring an unsubscribed contact.

 

The second issue is that there was a problem with the data for that specific contact. This has been updated in our database.

 

Please let us know if you continue having issues after this.


Regards,
Jimmy D.
Tier II API Support Engineer

View solution in original post

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