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Adding contacts with UTF-8 encoded data

New Member

Adding contacts with UTF-8 encoded data

We are interested in supporting UTF-8 encoded strings as field values for asian, european and american languages. We tried adding such contacts via your web GUI but the field values look messed up. We also tried using your http API to post UTF-8 data (through Apache commons httpclient, Java), but it doesn't seem to work(messed up again).


Can you give us some pointers ?

Aks

3 REPLIES 3
CTCT Employee

Re: Adding contacts with UTF-8 encoded data

Constant Contact currently uses ISO 8859-1 encoding for all of our databases and can therefore only support those character types. Unfortunately, there are certain languages and characters that are not supported. With that being said, if you are having trouble with a specific character I would be more than happy to do some testing with this.

 

 

 

It is also worth nothing that the only languages Constant Contact officially supports are listed in this FAQ.

 

 

 

If you have any questions, please let me know and I will be happy to help. Thank you.

 

 

David J

Occasional Contributor

Re: Adding contacts with UTF-8 encoded data

The link to the  FAQ seems to be dead could this be updated ?

Honored Contributor

Re: Adding contacts with UTF-8 encoded data

Hello,

 

This FAQ link was to an older system that has since been replaced for managing our FAQs. You can find an up-to-date version of this FAQ here: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5982-change-the-language-of-the-non.... In addition, I have updated the link previously posted for future visitors as well.

 

Sincerely,

Elijah G.
API Support Engineer