Alternate use of autoresponders

[studio63llc]

Hello,

I'm wondering if there is a plug-in or something available to enable the use of autoresponders in a dfferent way besides by date.  I am looking to automate the follow up process when an existing contact opens an email or clicks on a link within an email.  I would like their action (opening and/or clicking on link) to trigger an autoresponder follow up email. Is that possible?

Thanks in advance.  ~Joell

[CC_PaulS · Accepted solution]

Hi Joell,

I love the use case!  Thanks for posting.  I am the product manager working on our Autoresponder functionality.  We are actively investigating ways to improve engagement with contacts based on their actions.  If you're interested in discussing the topic further, I would love to hear your thoughts.  Please feel free to private message me.

Thanks!

-Paul Spitzer

Product Manager

[RussM4]

I would like to be able to use this feature but all i get is an "OPPS Message.  When will The Autorsponder feature be working?

[DaveBerard]

The new AutoResponder feature has been working and in production for a few weeks now.  If you're recieving an "Oops" message, I would highly recommend calling our support staff.  This would be unexpected and something they should be able to assist you with.  However, this is not something we can help with in the API support forums as this involves our UI products, not the API.