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Api Issue

Solution Provider

Api Issue

My api key status is active but still i am facing this issue 

"error_key": "mashery.not.authorized.inactive",
"error_message": "The Mashery account associated with this request is not active, or an invalid API key was used."


Re: Api Issue



Thank you for reaching out to Constant Contact API Support.


We'd be happy to look into this for you. For privacy of your information, please send an email to with your API Key and a code snippet showing how you are building your call if possible.


David Bornstein
Tier II API Support Engineer