We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

Bounce Codes

SOLVED
Go to solution
SrinivasU3
Regular Participant

Bounce Codes

Hello Constant Contact Support,

 

Please confirm that the following list of bounce codes is complete:

 

B - non-existent address
D – undeliverable
F - mailbox full
V - vacation or autoreply
Z – Blocked
X - Other

 

Also, please confirm that the codes B, D and Z are hard bounce codes.  

 

What does the code X stand for? Is it correct to mark the members as hard bounced if their bounce code is X?

 

Thanks & Regards,

Srinivas

1 ACCEPTED SOLUTION
Elijah_G
Member

Hello,

 

I can verify that B, D, and Z are hard bounce codes. In the case of the X type, that will contain any bounce message that could not be parsed by Constant Contact. Usually I do see these tending to be hard bounces, but I would only treat them as a hard bounce if it is a recurring bounce for that contact.

 

Best Regards,

Elijah G.
API Support Engineer

View solution in original post

1 REPLY 1
Elijah_G
Member

Hello,

 

I can verify that B, D, and Z are hard bounce codes. In the case of the X type, that will contain any bounce message that could not be parsed by Constant Contact. Usually I do see these tending to be hard bounces, but I would only treat them as a hard bounce if it is a recurring bounce for that contact.

 

Best Regards,

Elijah G.
API Support Engineer

View solution in original post

Developer Portal

View API documentation, code samples, get your API key.

Visit Page