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BounceEvent: EventTime Bug - Incorrect date

Occasional Advisor

BounceEvent: EventTime Bug - Incorrect date

Can anyone tell me if this is a bug, or just odd functionality?


I called the following web service url to get all bounce events for a campaign:


This campaign was sent on 1/16/2013.


The problem is that a lot of the BounceEvents/EventTime elements are coming in at random times.  I have some from November of 2012, ect.  The same goes for the updated element within the entery element of the response.


After I looked at a particular contact that this was happening to, it appears that the BounceEvent/EventTime element is coming through as the Contact's 'Last Update' or 'Date Added' date which I fond via the normal Constant Contact web interface.


Any ideas?  I believe this may be a bug as I'd think the BounceEvent/EventTime should be the time of that bounce event.


Re: BounceEvent: EventTime Bug - Incorrect date



I would agree that the eventTime should be the time the event (bounce) occurred, and after doing some testing in my account, I can reproduce the error.  It appears that our system is using a detail from the contact, like the last updated time, instead of reporting when the bounce occurred.  I have forwarded this information along to our engineering team for them to look at.  Thank you for reporting this.


Best Regards,

Shannon W.

API Support Specialist

Occasional Advisor

Re: BounceEvent: EventTime Bug - Incorrect date

Ok, thanks for the update.  I'll just use the date the campaign was sent as my bounce event time for now.

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