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CC API contact submission not all emails are getting through

Occasional Contributor

CC API contact submission not all emails are getting through

Hello,

 

I have a cURL based API submission page that shoots emails to one of the contact lists on my account. Out of tested 5 emails only 3 went through. What could be causing this?

2 REPLIES 2
Highlighted
Honored Contributor

Re: CC API contact submission not all emails are getting through

Hello,

 

With the symptoms you have described, there are a couple of potential causes that are more likely than others:

  • You are attempting to create a contact which already exists. In this scenario, you would need to test if the contact exists and then either update the contact or create a new contact
  • There may be an issue with validity of the contact data that is being sent

One thing that you can do to help with isolating the issue is to check for the response to your CURL request though PHP and collect the HTTP status code that is returned. If there is an error when adding a contact, there will be an error message and corresponding status code sent as a response.

 

If you are able to get this error message and status code, we should be able to give you further assistance with getting this resolved.

 

Best Regards,

Elijah G.
API Support Engineer
Highlighted
Occasional Contributor

Re: CC API contact submission not all emails are getting through

Thank you for your reply, it was very helpful.