Cannot generate API key/500 Error

Highlighted
Occasional Advisor

Cannot generate API key/500 Error

Hi all, I'm trying to generate my API key and keep getting 500 errors with the description:

 

"The server encountered an internal error () that prevented it from fulfilling this request."

 

Any ideas? Is this on CC's end? Thanks for any help!

2 REPLIES 2
Highlighted
Moderator

Re: Cannot generate API key/500 Error

Hey Bonnie,

 

Usually when users encounter this error, it ends up resolving itself before I can get a good look at it. Have you been able to access the key generator since your original issues? If you're still seeing the same issues, I would suggest trying a different web browser to start off, then reaching back out to us with the results.

Nick Galbraith
Support Engineer
Highlighted
Occasional Advisor

Re: Cannot generate API key/500 Error

Thanks Nick, I tried it this morning and it worked just fine. I got my API key and now have got some code in place. Trying to troublshoot a 400 (Bad Request) error now. Thanks again for your quick response!

Developer Portal

View API documentation, code samples, get your API key.

Visit Page

Constant Contact Would Like To Hear From You!

We want to hear from customers like you about your favorite features and how they have helped your business or organization. Tell us by answering a few questions in...

Read More
Featured