Cannot generate API key/500 Error

[BonnieB76]

Hi all, I'm trying to generate my API key and keep getting 500 errors with the description:

"The server encountered an internal error () that prevented it from fulfilling this request."

Any ideas? Is this on CC's end? Thanks for any help!

[Nick_G]

Hey Bonnie,

Usually when users encounter this error, it ends up resolving itself before I can get a good look at it. Have you been able to access the key generator since your original issues? If you're still seeing the same issues, I would suggest trying a different web browser to start off, then reaching back out to us with the results.

[BonnieB76]

Thanks Nick, I tried it this morning and it worked just fine. I got my API key and now have got some code in place. Trying to troublshoot a 400 (Bad Request) error now. Thanks again for your quick response!