Contact status in bulk import/update

[ourtime]

I'm syncing up my CC's opt out list with my local system list. I need to update multiple contact opt out status at once but the bulk import end point does not provide this option. (http://developer.constantcontact.com/docs/bulk_activities_api/bulks-activities-import-contacts-api.h... It lets you update the email address but not the status.

The status option is available through the individual contact end point though. http://developer.constantcontact.com/docs/contacts-api/contacts-resource.html?method=PUT.

I'm currently looping through my contacts and using the individual endpoint to update them but this is not resource-effective and there's also a call limit on CC's API. I wonder if there's a better way to sync the opt out list.

[Elijah_G · Accepted solution]

Hello,

Because of the nature of an opt-out being linked directly to a user action, we have designed the system so that opt-outs must be managed using the individual contact endpoints. It is also worth mentioning that the status property of a contact cannot be changed to determine their opt-out status.

If you want to unsubscribe a contact, you would make a DELETE request to their individual contact endpoint:

http://developer.constantcontact.com/docs/contacts-api/contacts-resource.html?method=DELETE

If you want to resubscribe a contact, you would make a PUT request to their individual contact endpoint with ACTION_BY_VISITOR and adding them to a list:

http://developer.constantcontact.com/docs/contacts-api/contacts-resource.html?method=PUT

Please let me know if you ahve any questions!

EDIT: I also want to note that we can work with you on your daily quota for the API, and you can reach us at webservices@constantcontact.com for help.

Best Regards,

[ourtime]

Thanks for the explanation Elijah, I'll try the sync with the default call limit for a few days and let you know if we need a higher quota.

I'm now trying to use the single contact post with the .NET wrapper and I'm getting a json error. I created a separate entry for this issue (https://community.constantcontact.com/t5/Developer-Support-ask-questions/json-array-issue-when-posti...

[Elijah_G]

Thanks for the link to your other topic! I've provided some information there and please feel free to reply in that thread if you have any questions or problems!

Sincerely,