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Data Access Time Limits

Occasional Contributor

Data Access Time Limits

How far back can I go in retrieving data?  Specifically, how long can I access the specific email addresses of recipients who received, opened or clicked links in an email?

 

I thought I had read it was 30 days somewhere, but I can't find it again.

3 REPLIES 3
CTCT Employee

Re: Data Access Time Limits

That is a GREAT question (and one I had to look up myself!)


It looks like data is collected for 85 days following a campaign, and remains available for upto 90 days.  After 90 days (from the start of the campaign) the data is then deleted from the system and no longer available (however you can always export it in the event that you anticipate needing access to it longer).

You can find a more complete response in our FAQS here: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/6205-how-long-is-reporting-data-sav...


Thanks,
Mike

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Check out our developer portal: http://developer.constantcontact.com
Occasional Contributor

Re: Data Access Time Limits

Thank you for your quick response.

 

Just a suggestion, it might make sense to put this in the API docs, so applications can build in controls to prevent requesting data after the 90 day period.

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CTCT Employee

Re: Data Access Time Limits

That sounds like that could be helpful :)  Forwarded to our API documentation guy for review :)

 

Thanks!

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Check out our developer portal: http://developer.constantcontact.com