cancel
Showing results for 
Search instead for 
Did you mean: 

Direct Sales/Customer Service- App integration

New Member

Direct Sales/Customer Service- App integration

Hey all,

 

I have a client who would like to use our services for the following:


Would it be possible through CC?

 

We are wanting to handle our “transactional" emails through Constant Contact.

 

Here's how it works:

  • When people register top use our app, we acquire the email and ad them to our registered users list at Send Grid.
  • When a person wins a prize in one of our sweepstakes, we alert them of the “win" via email. This can be anywhere form 10 to 10K email in an evening.

 

We do all this at SendGrid. Can Constant Contact Handle this?

 

And yes it is his own App, not a third party

If anyone will help I would appreciate it!

4 REPLIES
New Member

Re: Direct Sales/Customer Service- App integration

And yes it is his own App, not a third party

Moderator

Re: Direct Sales/Customer Service- App integration

Hello,

Thank you for reaching out to Constant Contact API Support.

Would you be sending individual emails with different content to single contacts on a transactional schedule, or will you be sending a campaign to a large group of people at a set time?

Using Constant Contact to send transactional emails would lead to a large amount of clutter within your Constant Contact account. When sending an email campaign with us, you select a list of contacts to send to. In order to complete this you would end up creating a new list of just one contact each time you generate and send an email. Based on the volume of emails you plan on sending, this is not going to be a viable option for you. While Constant Contact is a great marketing tool for sending planned messaging, we are probably not the best choice for sending these types of transactional emails.

If you are instead looking to send the same campaign on a daily basis to a list of contacts that changes each day, that can definitely be done within Constant Contact.

Sincerely,
David B.
Tier II API Support Engineer

New Member

Re: Direct Sales/Customer Service- App integration

Hey David,

 

It will be the same email, the content is not going to change, the only thing that will happen is the auto-filling of name, account, etc.

 

With that being said, will it be easily done with the content not changing?

Moderator

Re: Direct Sales/Customer Service- App integration

Hello,

 

Generally speaking if you are planning on sending one email out with the same content and are only using contact details for dynamic content, that is possible with Constant Contact.

 

Sincerely,
David B.
Tier II API Support Engineer

Still need help?
You can post a new message in the Community or find us on Twitter Mon-Fri 8am - 8pm ET. We've got real people waiting to help you out. Click below to start a conversation!