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Do you find the API to be reliable?

Regular Participant

Do you find the API to be reliable?

I have implemented a solution and now that we are in the testing phases I am getting all kinds of inconsistent errors including

The operation timed out

The underlying connection was closed: A connection that was expected to be kept alive was closed by the server.

I just want to make sure it is worth making the switch to constant contact before I do. I don't want to get this project into production and be having random errors every day.


Hi Jennifer,


We are experiencing an atypical issue which is causing some time outs of our API this afternoon.  Our operations team is working on this no and we hope to have it resolved shortly.  Our typical API availability is >98% and we very rarely have these types of issues.  Will continue to update as we have more information.

Dave Berard
Senior Product Manager, Constant Contact
Regular Participant

The code I have which used to work now works intermittantly. I have tried contacting support and not really gotten an answer.


Unfortunately we do not offer weekend API support, so I apologize that we were not able to get back with you sooner. We have received both tickets that were opened up this weekend, and will do our best to respond as soon as possible. I apologize for any inconvenience that this causes.

David J

Regular Participant

This issue was first raised on Thursday, at 8:31am

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