Dynamic 'From' and 'Reply To'

SOLVED
Highlighted
Occasional Advisor

Dynamic 'From' and 'Reply To'

I have an email campaign that is sent to multiple territories.  The email is identical for each territory, but there is a different representative email that should be assocaited with each territory.  That means that the email should be 'From' and 'Reply To'  should be the email address of that territory's  representative.  The only way I can currently get this to happen is if I create an email campaign for each territory.  This is a hassle since each campaign is identical.  Also, then there are multiple bounce, open and link reports to go through rather than just one.

 

Any suggestions?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Honored Contributor

Re: Dynamic 'From' and 'Reply To'

Hello Andrew,

 

At this time our system is not capable of using more than one From or Reply-to address for a single send of an email. The workaround which you detailed is currently the only method of sending the same email to different groups with a unique from/reply-to email address for each group. If you are currently using the API to create/schedule your emails then you may be able to use our API without great additional difficulty to consolidate the total open/click/bounce numbers for each email and display a total on a page you could create. 

 

If you would like, I can submit a suggestion to our development team on your behalf regarding the addition of this features.

 

Sincerely,

Elijah G.

Tier 2 Support

Elijah G.
API Support Engineer

View solution in original post

6 REPLIES 6
Highlighted
Honored Contributor

Re: Dynamic 'From' and 'Reply To'

Hello Andrew,

 

At this time our system is not capable of using more than one From or Reply-to address for a single send of an email. The workaround which you detailed is currently the only method of sending the same email to different groups with a unique from/reply-to email address for each group. If you are currently using the API to create/schedule your emails then you may be able to use our API without great additional difficulty to consolidate the total open/click/bounce numbers for each email and display a total on a page you could create. 

 

If you would like, I can submit a suggestion to our development team on your behalf regarding the addition of this features.

 

Sincerely,

Elijah G.

Tier 2 Support

Elijah G.
API Support Engineer

View solution in original post

Highlighted
Occasional Advisor

Re: Dynamic 'From' and 'Reply To'

Thanks for confirming Elijah.  If you could submit that feature request to the development team that would be great.

 

I'm planning on using the API to speed up this process.  It is currently done manually, so even though this featre does not exist yet, the API should help us realize some significat time savings.

Highlighted
Honored Contributor

Re: Dynamic 'From' and 'Reply To'

Hi Andrew,

 

I have passed your feature request along to our developers for you! If you do have issues while you are working with our API you can either create a new topic here on the forums or send us an email at webservices@constantcontact.com.

 

Sincerely,
Elijah G.
Constant Contact
API Support
Developer Homepage: http://developer.constantcontact.com/

Elijah G.
API Support Engineer
Highlighted
Occasional Contributor

Re: Dynamic 'From' and 'Reply To'

I would love this, too.

 

Highlighted
Occasional Contributor

Re: Dynamic 'From' and 'Reply To'

And to be able to dynamically set the physical address.

We have 30 salespeople from nine stores. 

Highlighted
Member

Re: Dynamic 'From' and 'Reply To'

Hello,

 

Was this feature ever implemented or is it on the roadmap? I see the original post was from quite some time ago and it's definitely a feature my company would benefit from.

 

Thanks,

Hillary

Developer Portal

View API documentation, code samples, get your API key.

Visit Page

Constant Contact Would Like To Hear From You!

We want to hear from customers like you about your favorite features and how they have helped your business or organization. Tell us by answering a few questions in...

Read More
Featured