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Email "Running"

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Email "Running"

I had an email scheduled to be sent at 12 pm today April 30th. It is now 12:22 and the email still has the status of "Running", but also says that it was successfully sent to all of the contacts intended. Should this problem resolve itself and eventually go into my "Sent" email section or should I copy the email and try sending again? I am unsure as to whether the email was actually sent. 

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Re: Email "Running"

I looked at your account, the latest email campaign which was sent today shows as "Sent" status in our internal database and in our UI.  Are you still seeing it as Running in the API?

Dave Berard
Senior Product Manager, Constant Contact

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Moderator

Re: Email "Running"

I looked at your account, the latest email campaign which was sent today shows as "Sent" status in our internal database and in our UI.  Are you still seeing it as Running in the API?

Dave Berard
Senior Product Manager, Constant Contact

View solution in original post

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Member

Re: Email "Running"

It looks like it has gone to the "sent" section. I guess it just took a little time. Thanks for your help!

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