Execution of getLists() is throwing a 500 error, it disappears if I refresh the submitted form

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Execution of getLists() is throwing a 500 error, it disappears if I refresh the submitted form

Has anyone experienced this before? I have a form with just the email field, when I submit the form, I'm getting a 500 http error page, if I then refresh my browser, it shows up my page this time.

 

My form I have it on my homepage, the form submits to another url - could this be a problem?

 

Any help will be greatly appreciated.

1 REPLY 1
Moderator

Hello Laura,

 

Thank you for reaching out to Constant Contact's API Support.

 

It is possible that the timeout setting is just not long enough to allow for the form to be submitted. Especially if resubmitting the form is working correctly. I would be interesting in seeing the form and/or backend code to see if there might be something else going on. If you do not wish to share that information publicly you can email us at webservices@constantcontact.com.

 


Regards,
Jimmy D.
Tier II API Support Engineer
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