[Fixed] Newsletter in 'Scheduled' status but does not send

Highlighted
Occasional Contributor

[Fixed] Newsletter in 'Scheduled' status but does not send

Hello,

 

Our newsletter today did not send. Upon checking the website, it seems to be in scheduled status. I tried re-scheduling it, but it still didn’t send. I was able to send a test version to myself without problems, but otherwise, no one else seems to have gotten it.

 

EDIT: Please disregard/lock, it seems to have sent just now; possibly server lag.

 

3 REPLIES 3
Highlighted
Moderator

Re: [Fixed] Newsletter in 'Scheduled' status but does not send

For clarification, we experienced a system wide delay in sending campaigns on the 26th for two hour window.  This caused a backlog of scheduled campaigns that took awhile to resolve.  Glad your campaign went out and apologies for the delay in sending.

Dave Berard
Senior Product Manager, Constant Contact
Highlighted
Member

Re: [Fixed] Newsletter in 'Scheduled' status but does not send

are you experiencing a system wide delay today? My emails just sit in "scheduled" status and don't send.

Highlighted
Moderator

Re: [Fixed] Newsletter in 'Scheduled' status but does not send

We are seeing an ~75m delay in sending campaigns right now but are working on catching that up to the normal 5-15m window.  Should see this delay clear up in the next few hours.  As always, you can find this information on our status page here: http://status.constantcontact.com/

Dave Berard
Senior Product Manager, Constant Contact
Developer Portal

View API documentation, code samples, get your API key.

Visit Page

Constant Contact Would Like To Hear From You!

We want to hear from customers like you about your favorite features and how they have helped your business or organization. Tell us by answering a few questions in...

Read More
Featured