Getting sporadic error message when exporting contacts from website

zssgreg
Occasional Participant

Getting sporadic error message when exporting contacts from website

We have a website set up where users can export their contacts from the site database to their Constant Contact account. This has been working well for a couple of years now. Recently, we have been getting some occasional error messages when exporting. The xml response that contains the error message is shown in the attached file. Sometimes the response is a success message, but we're getting this error message pretty frequently. Any help would be appreciated.


Greg

2 REPLIES 2
David_J
Employee

Hi Greg,


I apologize for the errors that you are receiving while exporting contacts. We are looking into this, but it would be helpful if you could send the code that you are using to generate the contact export. You can either reply to this post with that information, or email it to our webservices support team. Please let us know if you have any other questions. Thank you.

David J

zssgreg
Occasional Participant

I have sent the requested code to your webservices team. Thanks for the suggestion.


Greg

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