Help! Error Triggered Inadvertent Do Not Mail Status

Participant

Help! Error Triggered Inadvertent Do Not Mail Status

For a number of members who are asking to be added back on the CC list.

But how to trigger the update profile such that CC let's them back in??

 

Note - they were inadvertently placed on the Do Not Mail list due to a conflict between CC and Wishlist Member.

 

1 REPLY 1
Employee

Hi,

 

Sorry to hear about that.  You can have them opt back in (or opt in for them if they explicitly asked) by setting the opt in source to action by contact and updating their contact entry through the API.  They will then get an email confirming that they were added to the account.

 

Best Regards,

Shannon W.

API Support Specialist

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