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Help.....subscriber opt-in not working

Occasional Visitor

Help.....subscriber opt-in not working

Have reports for download on my  website. Must opt-in to reach download page. Opt-in goes to Constant Contact. If someone is already on my CC contact list, this message is given: 


We're Sorry!

It appears that you were not added to our mailing list. This may be due to one or more of the following reasons:

  1. You have misspelled your email address
  2. You did not choose a list to subscribe to
  3. You are already a subscriber of our mailing list

I have multiple reports and want this box enabled for subscribers and non-subscribers to be able to download. Do I have the wrong API running? Help!!


Re: Help.....subscriber opt-in not working

Hi Jeanette,


We are very sorry for any inconvenience this has caused you.  Our current API wrappers do not include the ability to update subscribers.  If this is a functionality you would like to add to your site, you would want to do a PUT call to the Contact Collection API, with the Contact XML that is updated to have the new list on it. You can find a sample of the contact XML here.


If you have any further questions or need any further assistance, please let me know.



Andrew Weber
Associate Product Manager for EventSpot
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