Issue using Utility.UpdateEmailCampaign

StacyC · ‎02-05-2013

I created a campaign with no problems but when I try and update an existing campaign then I get a 409 error until I change the name. The problem is that it doesn't update the existing campaign it just creates a new campaign.

Can someone please look at the issue for me?

Thanks in advance

On a another note I noticed I can delete a campaign but since it goes in the trash it is not truly deleted so when I try

to create another one with the same name I run into an error saying that the campaign already exists. Is there a way to completely delete the campaign?

JordanC84 · ‎02-05-2013

Hey Stacy,

I'm not expert but it might be because you are doing a POST to update your campaign rather than a PUT.

POST will try to create a campaign, and will give you an error if duplication occurs. PUT will update it.

Check this out it might help (If you haven't already)

http://community.constantcontact.com/t5/Documentation/Updating-a-Campaign/ba-p/25045

Here's what the error code means:

409

Conflict

There is a problem with the action you are trying to perform. Commonly, you are trying to "Create" (POST) a resource which already exists such as a Contact List or Email Address that already exists. In general, if a resource already exists, an application can "Update" the resource with a "PUT" request for that resource.

As for deletion, I'm not too sure (I'm not a CTCT employee).

Thanks,

Jordan

StacyC · ‎02-05-2013

I appreciate your information but I am using the C# APIs so I would assume that if it updates it is using PUT instead of POST. I will have to look into their source code to verify. Hopefully someone who knows the C# APIs can answer that question for me.

Shannon_W · ‎02-05-2013

Hi Stacy,

I'm fairly sure it isn't an issue with the wrapper, as I can successfully update an email campaign without changing its name. Are you making a call to the GetEmailCampaign method and supplying the campaign ID? Below is an example of how I update email campaigns with the .NET wrapper, in VB.

        Dim emailCampaign = Utility.GetEmailCampaignById(authData, "1112332746139")
        emailCampaign.EmailContentFormat = "HTML"
        emailCampaign.Content = "&lt;html&gt;&lt;title&gt;&lt;/title&gt;&lt;body&gt;test_02052013&lt;/body&gt;&lt;/html&gt;"
        emailCampaign.TextContent = "&lt;html&gt;&lt;title&gt;&lt;/title&gt;&lt;body&gt;test&lt;/body&gt;&lt;/html&gt;"
        emailCampaign.ContactLists = New System.Collections.Generic.List(Of ConstantContactBO.ContactList)
        emailCampaign.ContactLists.Add(New ConstantContactBO.ContactList("1"))
        ConstantContactUtility.Utility.UpdateEmailCampaign(authData, emailCampaign)

With regard to deleting a campaign, sorry, but there is no way to completely delete a campaign record. It would have to be renamed, then moved to the trash to use the same name.

Best Regards,

Shannon W.

API Support Specialist

StacyC · ‎02-05-2013

Apparently the issue is that if you do too much updating then it causes issues.

I was updating Organization, Greeting, ForwardLink, SubscribeLink along with the name of the Campaign.

Now that I am only updating certain things it seems to work now.

Thanks

Issue using Utility.UpdateEmailCampaign

Issue using Utility.UpdateEmailCampaign

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