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Mapping popup subscription form fields

MichaelannA
MichaelannA
Member
‎10-10-2017 04:28 PM
‎10-10-2017 04:28 PM

Mapping popup subscription form fields

I'm writing on behalf of my client. I am the Web manager for her site at: www.constructingopportunity.com. 

 

I have an email popup screen for my client when they hit our homepage: https://www.screencast.com/t/kZYF2PntRYo 

 

But when people enter the information, only the email is going through. The other fields aren't populating. https://www.screencast.com/t/Zvzri7Hpm

 

How do I fix this so these fields map to the corresponding parts of the database? 

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David_B.
Moderator
Moderator
‎10-10-2017 04:50 PM
‎10-10-2017 04:50 PM

Re: Mapping popup subscription form fields

Hello,

Thank you for reaching out to the API Support team here at Constant Contact. Is this a form you created from scratch?

If this is generated by a 3rd party app or integration, which one is it? Since 3rd-party integrations are not built or supported by Constant Contact directly, I'm limited in the scope in which I can help with any problems with it. Have you reached out to the integration developer for assistance? If so, what was their response?

Please let me know if you have any other questions!

Regards,
David B.
Tier II API Support Engineer

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