Mobile Phone in Dynamic Link

[JohnP7496]

I used this article to create a dynamic link in our welcome email: https://community.constantcontact.com/t5/Email-Marketing/How-To-Insert-Dynamic-Links/td-p/233062

The link works great, except I cannot get it to pass the mobile phone number field from the subscriber.

I am able to pass home phone like this:

www.abc.com/?Phone=$SUBSCRIBER.HOMEPHONENUMBER$

I am trying to pass mobile phone like this:

www.abc.com/?Phone=$SUBSCRIBER.HOMEPHONENUMBER$&Mobile=$SUBSCRIBER.MOBILEPHONENUMBER$

When the test email comes through, I get this result:

www.abc.com/?Phone=2222222222&Mobile=$SUBSCRIBER.MOBILEPHONENUMBER.URLENCODED$

I checked, and subscriber record has the mobile phone saved correctly.  It just will not pass to the dynamic link.

Does anyone have any suggestions?  Thanks!

[Jimmy_D]

Hello,

While the mobile phone number is a field that can be imported it is not a field that has a built in contact details name. This seems like it may have been an oversight to me and I've brought this to the attention of our developers.

I did verify that there is a Subscriber.WorkPhoneNumber field that can be used, or you can create a custom field which you might use a name such as "mobile" and that would look like Subscriber.Custom.Mobile. When creating a custom field do not use the exact name of a field that Constant Contact uses already, so do not name your field "mobile phone" or "mobile phone number". You can find info on how to create a custom field here. https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5328-add-and-manage-custom-fields