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Need signup verification to avoid bots signing up

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Member

Need signup verification to avoid bots signing up

We would really like ot have a "captcha" option for newsletter signups to weed out the bots. We are finding signups from non-humans that are getting into our contacts. Any ideas or plans for this problem?

3 REPLIES 3
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Moderator

Re: Need signup verification to avoid bots signing up

Hello,

Thank you for reaching out to the API Support team here at Constant Contact.

Our standard signup forms will display a captcha if there are 50 signups in a 24-hour period. Forms that use our embed code do not have a way to utilize a captcha natively, as it may require additional setup on the website on which you are hosting the code. You can find a link to our standard signup form on the signup tools page in your account. When clicking on the actions dropdown for a signup form, choose the Form URL option.

Something else that you may consider using on your account is confirmed opt-in. Below is a link to details about this feature, but essentially it will place contacts who sign up into an Awaiting Confirmation status until they click on a link in a confirmation email that gets sent to them upon using a signup form.

Details about Confirmed Opt-in: http://knowledgebase.constantcontact.com/articles/KnowledgeBase/5533-obtain-permission-to-send-email...

Please let me know if you have any other questions!

Sincerely,
David B.
API Support Specialist

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Senior Member

Re: Need signup verification to avoid bots signing up

When you say "Our standard signup forms" what forms is this in reference to?

Highlighted
Moderator

Re: Need signup verification to avoid bots signing up

Hello,

 

This is in reference to any other version of a signup form from your account. Essentially any option other than "Embed the Form in a Website." See this link for details on the other options: http://knowledgebase.constantcontact.com/articles/KnowledgeBase/5516-sign-up-form-links-and-buttons

 

Sincerely,
David B.
API Support

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