We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

No connection could be made

BayCareC
Health Practitioners & Centers

No connection could be made

Everything has been working fine for months, now I'm getting this error message.

 

No connection could be made because the target machine actively refused it 208.75.122.62:443

 

 I also can't login when I manually enter the url in the address bar. When I debug in visual studio I get an error that says "Unable to connect to the remote server" on this line

 

IList<Contact> ContactsFound = Utility.SearchContactByEmail(AuthData, EmailAddress, out nextChunkId);

Any idea what could be causing it?

 

Again, everything used to work and I didn't change any of the code, or the password.

6 REPLIES 6
Ryan_D
Employee

Hey,

 

It sounds like your application may be targeting a specific ip address instead of a particular domain.  I would try flushing the dns on the server to see if its not trying to bypass a load balancer and get into a particular server that is down.

 

 

Ryan Davis
Quality Engineer
BayCareC
Health Practitioners & Centers

Thanks for replying. I did as you said, but its still not working. Any other ideas?

Hey,


The only thing that I can think of is that you are proactively blocking an ip address that ties to us.  I would download the rest client and try to save an RCQ file of your request and send it to webservices@constantcontact.com.  That way we can see if it a location issue or if it is an issue on our side.

 

 

Ryan Davis
Quality Engineer
BayCareC
Health Practitioners & Centers

I'll check with networking about blocking the ip.

 

When I go to https://api.constantcontact.com/ws/customers/{apikey}%{username} im getting 

 

HTTP Status 403 - Not Allowed to access {apikey}%{username}


type Status report

message Not Allowed to access {apikey}%{username}

description Access to the specified resource (Not Allowed to access{apikey}%{username}) has been forbidden.


JBoss Web/2.1.1.SNAPSHOT

Hey,

 

Try going to https://api.constantcontact.com/ws/customers/your-username/contacts

 

Then use the login credentials of your-apikey%your-username and your normal password.

Ryan Davis
Quality Engineer
BayCareC
Health Practitioners & Centers

Ok, that worked.

Developer Portal

View API documentation, code samples, get your API key.

Visit Page