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Not able to fetch contact lists - V3 Api

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Occasional Contributor

Not able to fetch contact lists - V3 Api

For below apis,

GET https://api.cc.email/v3/contact_lists

POST https://api.cc.email/v3/contacts

 

Getting below response,

{"error_key":"server_temporarily_timeout","error_message": "Endpoint request timed out"}

 

 

 

5 REPLIES 5
Occasional Advisor

Re: Not able to fetch contact lists - V3 Api

https://status.constantcontact.com/

 

The V3 API has been degraded for more than 24 hours now. I have found a few endpoints that work but most don't.

Moderator

Re: Not able to fetch contact lists - V3 Api

Hello everyone,

 

Thank you for your patience as we work through this. We are currently experiencing intermittent gateway timeout errors with our V3 API. I have asked that our status page to be updated to reflect this current system issue. We are still investigating the root cause. While I can't provide an ETA on a fix, I can say that we are taking this issue seriously and that this is currently our top priority.

 

Sincerely,

 

David B.
Tier II API Support Engineer

Occasional Contributor

Re: Not able to fetch contact lists - V3 Api

Thanks for reply, David

Moderator

Re: Not able to fetch contact lists - V3 Api

Hi @user431876 and @HonestA,

 

The 5xx errors should be resolved now.


Regards,
Jimmy D.
Tier II API Support Engineer
Occasional Contributor

Re: Not able to fetch contact lists - V3 Api

Yes, It is. Thanks for your support.